Experience Crosshairs

You in the travel business are in the crosshairs of the Internet economy. You represent to most potent area of customer activity, from traveler generated content to online video. Your roles have changed, you in the professional biz. You’re no longer — at all — the official concierge. Rather, you are the facilitator of dreams. You help augment the experience the traveler has already planned by viewing content online.

This is a very different time. The amount of authentic content available to all of us as travelers is completely disproportionate to that which we have ever experienced.

This blog discovers where the opportunities are for the professional travel business, from convention planners to CVBs. We, the contributors, are Internet travel experts who care about the industry and believe that its glory years are ahead, as long as the field educates itself.